Security at Seatoir
Seatoir is building toward SOC 2 Type II certification. The practices described on this page reflect our current security posture, organized around the SOC 2 Trust Service Criteria.
Security
Protecting institutional data from unauthorized access is foundational to how Seatoir is built and operated.
- All data is encrypted in transit using TLS 1.2+
- Data at rest is encrypted using AES-256
- Application infrastructure runs on managed cloud providers with SOC 2 certified data centers
- Access to production systems is restricted to authorized personnel with role-based controls
- Dependencies are monitored for known vulnerabilities and updated regularly
- Authentication uses email-based magic links — no passwords are stored
Availability
Seatoir is designed for reliable access during the enrollment analysis cycles when registrar teams need it most.
- Database hosted on managed PostgreSQL with automated backups
- Application deployed with automated health checks and restarts
- Infrastructure monitoring with alerting for anomalies
Confidentiality
Seatoir is a multi-tenant platform. Strict tenant isolation ensures that each institution can only access its own data.
- All database queries are scoped by institution identifier — there is no mechanism to query across tenants
- Role-based access controls limit what users within an institution can see and do
- Session management uses secure, HTTP-only cookies with server-side validation
- No institutional data is shared with other customers, partners, or third parties beyond what is required to operate the service
Privacy
Seatoir collects the minimum data necessary to provide the service.
- Only section-level aggregate enrollment data is processed — no student personally identifiable information
- Account data is limited to email address and institution name
- See our Privacy Policy for full details
Infrastructure
- PostgreSQL database with managed hosting and automated backups
- HTTPS-only — all unencrypted connections are rejected
- Managed cloud hosting with physical security and compliance certifications
Responsible disclosure
If you believe you have found a security vulnerability in Seatoir, please report it to support@seatoir.com. We take all reports seriously and will respond promptly.
Questions?
For security questions or to request additional detail about our practices, contact us at support@seatoir.com.